Frequently Asked Questions
General
We happily welcome both appointments and walk-ins! Please check out our latest office hours on our website if you plan to stop on by.
Applying is super easy! You can complete your application online at your convenience. We give you several ways to apply online through our website. If you need any assistance along the way, just reach out!
Once you upload all the necessary information, we’ll work on your application quickly! Approval typically takes anywhere from 24 hours to 48 hours. We’ll keep you in the loop throughout the process!
We offer one-year leases only.
You can pay your rent online or through the WIPS payment system.
Flex allows you to schedule your monthly payment into two smaller payments, giving you greater financial flexibility. Full monthly rent payments are provided to the property by Flex on the 1st. Sign up is available directly in your RentCafe resident portal and is reviewed for approval by Flex. Flex charges a monthly membership fee based on the amount of the credit line that is approved. The monthly membership fee is up to $14.99. A bill payment fee of 1% of your total rent is also charged, additional card processing fees apply when using a credit card.
No, you are not required to purchase renter's insurance, but we highly recommend it for your peace of mind! We offer insurance coverage for $10.95 a month.
Your rent includes water and sewer services.
Setting up utilities is simple! For electricity, you’ll want to contact Duke Energy.
You can utilize any of the local providers for your internet and cable service.
Charlotte has many distinct neighborhoods to choose from and has something for everyone. Here are some of the best places to live when you're looking for a Charlotte apartment for rent:
Starmount Forest
This established South Charlotte neighborhood offers an affordable entry point to the area, with easy access to the Little Sugar Creek Greenway and a mix of dining along South Boulevard. It's a convenient pick for renters who want quick access to SouthPark and Uptown without the Uptown price tag.
SouthPark
Just minutes from Starmount Forest, SouthPark is Charlotte's upscale shopping and dining hub, anchored by SouthPark Mall and a growing collection of high-rise apartments. Renters here enjoy a polished, walkable feel alongside some of the city's best restaurants.
Sterling
Anchored by South Boulevard just north of Starmount Forest, Sterling offers quick access to Carolina Pavilion's shops and restaurants along with two LYNX Blue Line stations. It's a practical pick for renters who want lower price points without giving up easy access to Uptown or SouthPark.
Starmount
Just north of Starmount Forest, this similarly priced neighborhood shares the same brick ranch and split-level character along South Boulevard. Renters here enjoy the same easy access to SouthPark and Uptown, with the added convenience of being just steps from the Starmount Forest border.
Charlotte offers a fast-growing Southern city lifestyle with easy access to major employers, greenways, and a thriving food and arts scene. Whether you're looking for career opportunities, outdoor recreation, or a strong sense of community, here are some of the standout features to consider:
Ideal Location
Charlotte sits at the crossroads of Interstates 77 and 85, with easy access to I-485's outer loop connecting neighborhoods across the metro. It's a convenient home base for both a daily commute and weekend trips to the North Carolina mountains or coast.
Outdoor Adventures
With more than 200 miles of greenways, including the Little Sugar Creek Greenway and Four Mile Creek Greenway, Charlotte is built for residents who love the outdoors. Freedom Park and the U.S. National Whitewater Center offer even more ways to get outside.
Premium Living
As the nation's second-largest banking hub, home to Bank of America, Wells Fargo, and Truist, Charlotte supports one of the strongest job markets in the Southeast. That economic strength helps sustain a competitive rental market and well-maintained neighborhoods.
Local Community
Charlotte's food scene, professional sports teams like the Panthers and Hornets, and year-round festivals give the city a strong sense of community. Residents also benefit from the energy that comes with living in one of the fastest-growing cities in the country.
There are many fun activities to do in Charlotte! Sharon West's location in the Starmount Forest neighborhood puts residents in the heart of South Charlotte's shopping, dining, and entertainment scene. Major attractions and activities in the area include:
- SouthPark Mall
- Carolina Pavilion
- Symphony Park
- Freedom Park
- Quail Hollow Club
- South End Rail Trail
- U.S. National Whitewater Center
- Spectrum Center
Sharon West in Charlotte is only minutes from the city's top employers. The proximity to Highways 485 and 77 gives easy access to banking, healthcare, education, and government employers, like:
- Bank of America
- Wells Fargo
- Truist
- Duke Energy
- Atrium Health
- Novant Health
- Honeywell International
- Lowe's
- UNC Charlotte
- City of Charlotte
At Sharon West, you'll find a variety of amenities that make living in sunny Charlotte even better, such as:
Sparkling Swimming Pool
Cool off on warm Carolina days with a refreshing dip in the community pool, a perfect way to unwind after exploring nearby SouthPark.
BBQ and Picnic Area
Host a weekend cookout or gather with neighbors in the on-site picnic area, complete with grills for warm-weather entertaining.
Assigned Parking
Skip the search for a spot with assigned parking for every resident, making the commute to Uptown or SouthPark that much easier.
Private Patios and Balconies
Select apartment homes feature a private patio or balcony, giving you a quiet outdoor spot to enjoy Charlotte's mild climate.
Amenities
The property offers some great amenities, including a pool for relaxation and recreation, as well as an on-site laundry room for your convenience.
Yes, parking is available! Each apartment household is allowed up to two parking spots.
Some units do have washer and dryer connections, allowing you to install your own in-unit appliances. For those without connections, there are shared laundry facilities on-site.
Location
Our community is unique for its charming garden-style atmosphere, creating a cozy and welcoming environment. One of the top selling features is its convenient location—everything you need is within walking distance, including the train station, a market, two gas stations, restaurants, and shopping options.
We are located in the Charlotte-Mecklenburg School district.
The nearest grocery store is G's Food Mart, just 300 feet away, and the Carolina Pavilion Shopping Center is about 1 mile away.
Pet Policy
Yes, our community is pet-friendly! While we don’t have a pet park on-site, there is a pet park located just 10 minutes away for you and your furry friends to enjoy.
Maintenance
We currently don’t have on-site maintenance, but we ensure all needs are promptly addressed through our reliable contractors.
If you have a maintenance issue, you can contact the office at 704-227-5046. Alternatively, you can submit work orders through the resident portal. If you need further assistance, feel free to ask!
No, you don’t need to be present for a service technician to perform work. The office can provide access to the technician if you’re not home. If you have any other questions, just let me know!
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Our team is always ready to answer your questions.